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Disconnected from a Live Tech Support session.

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asked by about TechUtilities
edited by

I need to get reconnected to the tech support agent with whom I was working. We were disconnected when he rebooted my PC. Now even my Internet Explorer on that PC isn't working. Can you help?

1 Answer

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answered by (264k points)

I have checked their official website and didn't see anything related to Live Chat. The only thing that looks like Support page is actually the Contact US page. If there is an option in the application, you should use it again and specify that you were disconnected or use the forum to contact them again to establish a new support session.

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