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Diet data is being deleted

0 votes
asked by about Keyoe, Inc. Diet & Exercise Assistant
edited by

I've been using the software on my iPad for a few years and really liked it. Over the last two weeks, I've noticed that previous diet data is deleted each day. I've checked the settings and cannot find a way to prevent this from happening. Can you help?

1 Answer

0 votes
answered by (236k points)
edited by

You should check the applications installed on your iPad such as cleaners or optimizers. There are applications that can delete data. Check the apps and see which one has the capability of deleting files without giving a proper notice. Secondly, if you have the possibility, send an email to the developer and explain the situation. If this is a bug, he should fix it with the next release of the application.

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