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Templates don't work

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asked by about HP Photo Creations
edited by

My HP Photo Creations crashes when I try to create a template. How do I fix this?

1 Answer

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answered by (329k points)
edited by

If you experience a sudden crash when you try to choose a template from HP Photo Creations, then it is very likely that you use Internet Explorer 9. Several people reported the same problem and the solution was to revert to Internet Explorer 8. If this doesn't help, you should try to get some help from official HP technical support:
http://www8.hp.com/us/en/contact-hp/support.html

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