Yes, a refund can be obtained, but in order to do this, you have to contact the developers using their contact details.
Contact options:
Email us at billing@Mypcbackup.com or call us on:
US - 1-888-851-0954
UK - 0333-370-6510
EU - 0044-333-370-6510
AU - 1-800-039-220
CA - 1-888-851-0954
International - 001-888-851-0954.
You can find additional information related to Billing, using the following page: http://support.mypcbackup.com/faq/subscriptions-and-billing
