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Can't record video

0 votes
asked by about Snapchat
edited by

For some reason I can't record videos. When I try, the image just freezes until the red line fills the circle. When it finishes, it freezes and it just stays like that. What is happening? I have an LG G Pro lite phone.

2 Answers

0 votes
answered by (329k points)
edited by

I recommend that you reinstall the application through the market available on your phone. I have accessed the app and installed it, then created a recording and everything was normal. Additionally, if you want to avoid reinstalltion, go to Settings > App manager > All tab. Locate Snapchat in the list, then tap on Clear data and Clear Cache. You will have to log-in again, but that shouldn't be a problem since you have been previously registered.

0 votes
answered by (1.8k points)

How about trying another high quality screen recorder? It can help you skip any unwanted section, cut recoridngs into different sections, create sheduled recording tasks, add cursor effects, etc. Most importantly, it can support a wide range of video and audio formats.

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