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Information about ViewPower V2.13.

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asked by about ViewPower
edited by

I have a Mecer Model ME-2000-VU+ UPS. Why does the ViewPower software Ver. 2.13 not show the UPS Rated VA and Rated Output Current in Amps on the Monitored UPS Information screen (USB ID=ED)?

1 Answer

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answered by (309k points)

It's possible the application doesn't have full support for this UPS, unless the proper drivers are installed. I recommend checking the official website where you can download the drivers for the product. Once you installed the drivers, re-install the software and check the values. If after this process, still doesn't work, then the application doesn't fully support the UPS.

Drivers page: http://www.mustek.co.ke/support/latest-drivers

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