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I forgot my security question on Origin and I can't change my name.

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asked by about Origin
edited by

I forgot my security question on Origin and I can't change my name. Can you set a new password for me and send it on my e-mail? I can also send you screens when I create an account.

1 Answer

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answered by (194k points)
edited by

You are the only one who can gain access to the account. If you have a phone already set up, then the recovery should be easy. However, it's necessary to get in touch with Origin Support. They will send verification codes to the number attached to the account, and you will be able to assign a new password or question.

Origin Support: http://help.ea.com/en/contact-us/new/?product=origin

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