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Can't get access from BlackBerry Z10.

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asked by (120 points)
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I can't login to cloud storage from my smartphone. It always says the username is wrong, even If I use the correct parameter. Can you help me, please?

1 Answer

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answered by (329k points)
edited by

If you know that the username is correct, then you should check the Internet connection of your phone. Also, use the Cloud's official website and get in touch with customer support. They should provide additional support. Another common cause of the login error is multiple sign-ins with the same error message. Some services block access to their resources if you try to log in and fail too many times.

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