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Clash of Clans base still existing even though Bluestacks data was overwritten.

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edited by

I used to play Clash of Clans on my PC via Bluestacks. My Bluestacks had some problems which forced me to uninstall and re-install it again. But this time , I tried connecting my Clash Of Clans base to my Google account. Even though it sent a welcome message after I tried to sign in, but it still indicated that I was disconnected. So, when I re-installed Bluestacks , I accidentally had overwritten my previous apps data. But I thought I could access my COC base. So I tried to sign in that COC base of mine in my phone by signing in the email which I previously "connected" to the COC base. When I signed in the email, the base which I connected to the same email didn't appear. Luckily I have 2 COC accounts in the same clan and I can see that my abandoned COC base still exists (it wasn't erased even though it lost contact with my email). Is there any way that I can get an access to my COC account again?

1 Answer

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answered by (194k points)
edited by

All the recovery operations or connections will require for some time to pass before you will see your content, especially for Bluestacks. By default, when you connect an account, the base should be restored immediately, while in Bluestacks the process could take a little longer.

I advise to restore the base in the same way you already did, but this time wait a little after the restore operation has been completed. If you still have issues, contact the developers: https://supercell.helpshift.com/a/clash-of-clans/?p=web&s=hot-topics&f=how-to-contact-us

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