The only way to overcome this issue is to download an updated version of the Basic Color Match application. However, to download it, you will have to use HP ToolboxFX. You can also follow the guide on the HP website. Another solution is to apply a compatibility tweak for the application. Locate the executable, right click it and then go to Properties > Compatibility. Choose another Windows version that you know is compatible with the Basic Color Match tool and then launch it.