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Record problems while using iSmartViewPro

0 votes
asked by (160 points) about iSmartViewPro
edited by

When I start recording with my IP camera, it only records 2 hours and then stops. Even if I plan to record from 1am to 8am and the icon for recording shows me the correct time plan, the camera still gives me 2 hours only. What's happening?

2 Answers

0 votes
answered by (194k points)
edited by

To overcome this issue, launch the software and check the settings and the output path. Make sure it's on a NTFS partition, otherwise the file will be limited to 2 GB. Secondly, make sure you have enough free space to record all that time. Additionally, re-install the application and launch it under an Administrator account.

0 votes
answered by (160 points)

The partition is NTFS, free storage space is 406 gb. The application is re-installed 3 times already, but no help. 2 hours record make about 460 mb, so even if the partition should be FAT 32, the storage should be longer than 2 hours anyway. I have 7 files, all stops at exactly 1:59:58.

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