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Not able to scan over WiFi.

0 votes
asked by about Samsung M267x 287x Series
edited by

Not able to scan over wifi. Printer works with no problems.

  • Reinstalled the driver
  • Reconfigured WiFi setting for printer

The Easy Document Creator says "Scanner is not selected or not connected". When I try to scan from device - it failed to connect to my PC.

1 Answer

0 votes
answered by (329k points)

Some printers require to be shared on the network before you can actually use them. Connect to the administration interface for your router and disable the firewall. It's known that the firewall can cause major problems in terms of connectivity. Secondly, make sure that you are connected to the same network, or if you use an external IP to connect to your printer, then you have to port forward the ports used by the application.

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