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The video player freezes a few seconds before playing my movies.

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asked by (120 points)
edited by

I used my player for many years and it always worked with my Blu-ray discs. Recently, I got a new disc"A Bug’s Life". Macgo has a few seconds pause before playing it. Do you guys encountered the same problems?

1 Answer

0 votes
answered by (309k points)

In most of the cases the issues with video players can be caused by scratched disks, missing codecs, outdated versions of the libraries used by the product, applications that are opened and currently in use, etc. To fix this issue, firstly, download the latest version of the software from its official website. It's recommended to remove the old version before installing the new one. Secondly, install a new set of codecs though the Software Informer application's page (option recommended only for Windows machines).

Latest version of the software was released a few days ago.

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