There is nothing specified regarding the supported cameras of this application. The best way is to start it then go to Help section and you should see all the supported webcams for the application. This is the only way since the official website doesn't offer any information. If you say it's installed correctly, it means the software doesn't have support for the type of webcam you have. Additionally, check again the driver installation in Device Manager (Start > run> devmgmt.msc).