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Problems with the purchase of Stitchworks software.

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asked by about Crochet Charts
edited by

I bought and downloaded the Stitchworks software directly from their website nearly 2 weeks ago and still haven't been contacted by the developer with the serial number so I can use the software. I have tried to email them but had no response. Please can you advise me how can I get in touch with them, or whether you could supply me with a serial no.?

2 Answers

0 votes
answered by (309k points)

No one will have the power to give you a serial number or provide support except the official developer of the application. You will need to insist using the contact form or call the developer directly. The contact form can be found on the Contact Us page at its website. There is also a phone number you can use for this purpose:

Phone:
530.378.9010
Sat: 12pm - 5pm PST

If you're outside America, call your phone company to see exactly what number you have to dial in front of the one posted above.

0 votes
answered by

I've been trying to purchase it and I can't even do that. I can't figure out how to get a serial number either. It's like it's not available to purchase anymore or something. I'm confused as well.

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