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Purchase error and information.

0 votes
asked by about JAMDAT WordCraft
edited by

I have purchased Word Craft for Windows and received a MAC version. The first time I thought it was my mistake, but the second time I received yet another MAC version of Word Craft. Just need to know what to do as I'm not getting what I paid for from Amazon. I know you're not Amazon, however its your product. Is there a way I can show you proof of purchase to download the product?

1 Answer

0 votes
answered by (309k points)
edited by

I don't think there is anyone here with the developer status. As I can see, the software is listed on the Software Informer, but that's it. However, on the official website, there is something mentioning this game/software. You will need to contact the re-seller of the game to obtain additional purchase. Access the sales page you've bought the application from and then contact him explaining the situation.

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