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Slow play with Picopix viewer.

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asked by about Picopix Viewer 2
edited by

I have connected my Picopix PPX2055 to my new PC with Windows 8 OS and 4 GB of RAM and it plays slower than with my old laptop with Windows XP. Is it normal?

1 Answer

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answered by (329k points)

It's possible that the Picopix Viewer 2 isn't compatible with your operating system. Locate the application installed in your computer and then right click the executable file and choose Properties > Compatibility. Select Windows XP from the list and then launch the software again. This time, make sure to run it as Administrator (Run as Administrator) and it should work normally.

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