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I can't use scanning in Canon MF3010.

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asked by about Canon MF3010
edited by

Because my Windows is 32 and not 64bit, the user software CD doesn't work. I have to install the driver from the Internet. What should I install in order to scan?

1 Answer

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answered by (329k points)

To download the correct drivers, access the product's support page at Canon website. You will find a drop down menu from where you can choose the operating system. Select the correct version of the Windows installed in your computer then you will have the possibility to download the driver and the toolbox. Make sure to choose 32 or 64bit, but as you said, you need to select the 32bit versions of the operating systems.

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