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Samsung CLX-4190 says "Not connected" when trying to scan, but printer is connected to network.

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asked by about Samsung CLX-4190 Series
edited by

When I select the Scan to local PC it says "Not connected", even though the printer is wirelessly connected to the network just fine. When I select Scan to Network PC and hit next it just shows a blank list with nothing to select and nowhere else to hit to continue anything.

How on earth do I scan things? Those two Scan options are the only two available.

1 Answer

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answered by (194k points)

This is an issue encountered by many users who attempted to scan using the methods provided above. A possible fix is to attach the printer to the PC and install the MFP application from the Support CD. Assign the IP address to make it available in the network and share it. Then when you initiate a scanning procedure, you will be asked how and where to scan and it should work this way.

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