I have a webcam built in a Dell Inspiron 1750 laptop and it's not detected.

Question

I have the following webcam and its details:

Driver Provider: Creative Technology Ltd. Driver Date: 3/10/2009 Driver Version: 1.0.4.310 Digital Signer: Microsoft Windows Hardware Compatibility Publisher Driver Details: c:\Windows\CtDrvins.exe c:\Windows\OA013Cfg.uns c:\Windows\OA13Cfg.exe c:\Windows\system32\drivers\ksthunk.sys c:\Windows\system32\DRIVERS\LVUSBS64.sys c:\Windows\System32\Drivers\OA013Afx.sys c:\Windows\System32\Drivers\OA013PC.bmp c:\Windows\System32\Drivers\OA013PC.jpg c:\Windows\System32\Drivers\OA013Ufd.sys c:\Windows\System32\Drivers\OA013Vid.sys c:\Windows\System32\OA013Pin.crl c:\Windows\System32\OA013Pin.dll c:\Windows\System32\OA013Srv.exe c:\Windows\SysWow64\OA013Pin.crl c:\Windows\SysWow64\OA013Pin.dll Integrated Webcam

Diagnose test DELL : All OK! With Skype : 0 OK

Webcam is not detected. How to update?

Answer 1

First thing to do is go to Device manager (Start > Run > devmgmt.msc) and check its installation. If the webcam isn't installed properly, it should be listed with a yellow sign under Imaging category. Right click it and select Update Driver, then let it update itself using Windows Update or Local Computer. Reboot the computer and then start Skype again and go to Video Settings. Make sure the webcam is selected in the list. If you have another imaging device, it might have been selected instead of the webcam. It should work afterwards.