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My Epson printer has stopped working with my Dell laptop computer

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My Epson printer has stopped working with my Dell laptop computer. Message says "Microsoft Word not responding". I have checked out printer and it's ok. What should I do now?

asked Aug 27, 2012 by anonymous
edited Sep 5, 2012 by Helen Smith

2 Answers

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The problem is not with your printer but with your Word application. It seems you have a faulty application or you may encounter that problem when you open a bad Word file. The easiest way to fix this problem is to perform a software repair operating using the built-in repair feature that the Office package offers. In order to do this you should navigate to your Control Panel and click on Add & Remove Programs (XP) or Programs (Vista/7/8 ) and click on the Microsoft Office package and then Remove. When the uninstallation process starts, select Repair and wait for the process to complete. Restart your computer and then try to print again.

answered Aug 28, 2012 by Andrew Constandache (100,060 points)
edited Sep 5, 2012 by Helen Smith
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answered Jun 27, 2013 by anonymous

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