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Why jumblo disconnecting?

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I have been using Jumblo for years. Now I can't make a call and the error is "Call ended due to unknown error".
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I use the latest version of Jumblo on Windows 7. When I make a call, the call seem to connect but the software is not responding in my computer.
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I receive a critical error when starting Jumblo.
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Quick answers to "Why jumblo disconnecting"

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