These photo frames are plug-n-play compatible. This means that once they're plugged to the PC, Windows, Linux or Mac automatically installs them. If you have problems with the installation, go to Control Panel > System and Security > Windows Update. Perform an update then access Device Manager (Start > Run > devmgmt.msc). Locate the photo frame device, right click it and select Update Driver. Make sure you are connected to Internet and Windows will download all the necessary files.