I am having software issues. I keep getting a message that says "Please select a coordinates.txt file" and it won't let me import my template. Sometimes it works. Then I have to close down and relaunch everything. As of last night the program shuts down in the middle of the event and mixed up the event file of the templates. I keep getting a script error that I have to bypass to get through events. There was a tech software developer at my event who told me that it was a glitch in the software. Please advise on what I should do? I can't keep running into these problems and I don't want to have to re-learn a new software system, but I will do what is best for my events.