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How to save contacts/chat of WhatsApp and Viber on Bluestacks after reinstalling Windows?

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asked by (120 points) about BlueStacks
edited by

I am shifting to Windows 8.1 from Windows 8 so I have to reinstall Bluestacks. Will I lose all my WhatsApp and Viber and WeChat contacts? How can I save my contacts and chat history so I can add it again after I reinstall my new Windows?

2 Answers

0 votes
answered by (194k points)

There is an easy way to fix this. Go to C:\ProgramData\Bluestacks\UserData. Copy the entire folder to another partition then install Windows again. At the end of the installation, copy the folder back to its location and start Bluestacks and all your apps, contacts and settings will be as they were in Windows 8. If you do the Upgrade, the application will be preserved.

0 votes
answered by

Thanks Julia :) by entire folder you mean the entire Bluestacks folder or just the userdata folder?

commented by (194k points)
Copy the entire UserData folder. After installation, copy the folder exactly as it is in the correct path.
commented by (120 points)
i did exactly what you said.... it didnt work :(

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