First time here? Check out the FAQ!

Just want to scan a specific folder but can no longer click that folder.

0 votes
asked by about SmarThru Office
edited by

How do I fix that?

1 Answer

0 votes
answered by (329k points)

To gain access to the folder, log-in with your Administrator user and right click the folder you can't open. Go to Properties > Security and manually assign permissions for the logged user or any other user created on the computer. This will give access to folder to the selected users. Once the process is complete, use SmarThru Office and it should work accordingly.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register