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Recording on v8.1.2 H264.

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asked by about SafeGuard Remote Client
edited by

Recording from a remote client with v8.1.2 H264. There does not seem to be a way to record, from a secondary computer. Also the primary computer seems to have a problem with recording. All attempts to record are broken or damaged.

1 Answer

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answered by (329k points)
edited by

The problem with the faulty recordings is strictly related to the codecs installation. On the official website of the developer there is a download section that can be accessed by all users. The downloads are categorized into specific folders where you can download AVI patches and codecs required by the application. Download and install all the codecs and patches and then attempt a new recording. Additionally, download the latest version of the program and install it.

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