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Purchased Children Encyclopedia but it's not working.

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asked by (120 points) about Childrens Encyclopedia CD
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I've purchased Children Encyclopedia but it's not working in my Windows 7. What should I do?

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answered by (329k points)

If the CD is not compatible with Windows 7, go to My Computer and locate the drive with the CD then right click it and select Explore. Once the contents of the CD is shown, right click the autorun/setup file and choose Properties. From the opened windows, go to Compatibility and apply Windows XP compatibility. Accept the changes and right click it again then selet Troubleshoot compatibility and follow the instructions. If after these operations, the software still doesn't start it means that it's not compatible with Windows 7.

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