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We have installed Windows 7 and now the dongle we use for FOXID32 Pro will not work to print badgesfrom these new computers. Do we need an updated new dongle?

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asked by about FoxID32
edited by

We have installed Windows 7 and now the dongle we use for FOXID32 Pro will not work to print badges from these new computers. Do we need an updated new dongle?

2 Answers

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answered by (329k points)

Unfortunately, FOXID32 Pro is not compatible with Windows 7, neither is the dongle. This means that you will have 0 compatibility with application and dongle in Windows 7 operating system.

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answered by

We were in the same boat and got the dongle to work. Go to http://www.safenet-inc.com/support-downloads/sentinel-drivers/, then download and install the top option. You might receive an error about some software not being detected, ignore it. Once you complete the installation open FoxID, it should work as it did with XP.

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