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My Nokia 201 switches off when I open an application and it takes almost 15 minutes to turn on. What should I do?

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My Nokia 201 switches off when I open an application and it takes almost 15 minutes to turn on. What should I do?

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answered by (194k points)

Before attempting to send the phone to warranty, perform a factory reset of the phone. Press the Navigation key then go to Settings > Restore Factory Settings. When asked, type 12345 and restart the phone. The phone might take a while to restore. If the the phone is having the same problem, you might need to take it to Nokia store.

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