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I receive a Firefox error when I take a screenshot with the console command.

0 votes
asked by about Firefox
edited by

I have Firefox version 25.0 and I want to take a screenshot using the following way:

Shift + F2 then screenshot --fullscreen

After that error shows: Exception... "Failure" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource:///modules/devtools/BuiltinCommands.jsm :: <TOP_LEVEL> :: line 1764" data: no]

It's not working for my site, but works well for others. I need help. What is the problem?

1 Answer

0 votes
answered by (236k points)

Try to update the Firefox installation to its latest version and then try again but completely remove the application before installing a new one.

If you're on Linux use -purge command when uninstalling.

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