First time here? Check out the FAQ!

Receiving an error related to the IR device configuration.

0 votes
asked by about Optimus Software
edited by

When we receive data from Optimus instructions, it also says: "Unable to configure the IR device".

1 Answer

0 votes
answered by (264k points)
edited by

It's possible that the IR device is lacking drivers installation. Access Device Manager and then expand the IR devices category. If it's marked with yellow, right click it and select Update driver. Make sure you are connected to the Internet and perform an update. Once the driver has been successfully updated, access the Settings of the application and make sure that the IR ports are configured correctly as well.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register