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Can I get a call log file from Viber as I have to submit to immigration to support that my relation with my wife is genuine?

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asked by about Viber Messenger
edited by

Can I get a call log file from Viber as I have to submit to immigration to support that my relation with my wife is genuine? Could anyone from Viber help me?

related to an answer for: How to know who deleted the Viber app?

1 Answer

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answered by (194k points)

The only possible way to obtain this information is through the contact form available for users. Unfortunately, it's a 50-50 chance you will get a response from them regarding this request. If it's a urgent matter, you will need a court order to make them handle the logs. There is also a possibility the logs aren't stored anywhere, making it impossible to recover them. Use the contact form and explain the situation and then way for a response.

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