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The RecordNow MAX CD is not working.

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asked by about VERITAS RecordNow MAX
edited by

I'm unable to download the content from the purchased CD. Is there an update available?

1 Answer

0 votes
answered by (132k points)

No, there isn't any update available, because Veritas Software, the application developer, is out of business and RecordNow MAX is no longer supported. In order to fix the CD problem, I suggest you run the Fix It utility provided by Microsoft. If it doesn't help, right-click the Computer icon, select Manage and open Device Manager. Expand the Disk drives list, right-click on the driver and select Uninstall. After that, reboot your computer and press Scan for hardware changes icon from Device Manager. If the problem persists, go to Start, type regedit and open the utility. Navigate to HKEY-LOCAL-MACHINE > SYSTEM > CurrentControlSet > Control > Class > {4D36E965-E325-11CE-BFC1-08002BE10318} and delete the UpperFilters and LowerFilters from the right pane.

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