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Why can't I install the ENE CIR Receiver driver?

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asked by about ENE CIR Receiver Driver
edited by

I have downloaded the driver but when I try to install it, it shows that installation has failed. I have done everything like restart, downloading it again but this doesn't work. Could you please kindly help me because my laptop can't recognize anything (mouse, pen drive, etc.)?

1 Answer

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answered by (236k points)
edited by

You receive errors because you're trying to install an unsupported driver version in the operating system currently running. The driver is available from HP for multiple operating systems. Visit the website and click on each link until you find one compatible with the operating system currently running on your computer.

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