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My printer is not printing clearly. It is missing half of the letters.

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My printer is not printing clearly. It is missing half of the letters.

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answered by (309k points)

This means that the cartridges heads are not properly aligned. You need to put the printer in maintenance mode by lifting the above cover. Wait for printer to align the cartridges then pull them out gently and use a soft tissue and push on the heads to clean them. Put the cartridges back and close the cover then open the support software and print a test page. If you still encounter the same error, try refilling the cartridges.

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