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I receive the following errors codes when installing: 2503, 2502.

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asked by about WebEx Document Suite
edited by

I have Windows 8 and when I install it throws an error like:

Internal error 2503
Internal error 2502

How can I fix them?

1 Answer

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answered by (329k points)

When you receive these errors, it means that the application is having problems with the Windows Installer since the package is deployed as a MSI installation file. For this purpose, re-install Windows Installer and go to Start > Run > Services.msc. Right click Windows Installer in the list and select Restart then attempt a new installation and it should work.

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