The latest version of the product was tested and there was no running error encountered. To fix your problem, perform an update for your product. To download the latest version, visit the official website of the developer. However, after you installed the product, to start it, you should use Administrator rights because otherwise it won't start. To do this, right click on the program's icon from the desktop and select Run as administrator. Your application should start and you should be able to use it. For additional support and information, contact the developer on the mentioned site above.