The W's stand for the following principle: “Who, does What, With what, When, Where, and for Whom?`. The entire process is one big scheduling software that helps employees stay in touch at all the times with the operators. Basically, a manager can supervise, issue, maintain and manage all the orders through the application.
To find more about this, use the following link to download the brochure of the software: http://www.clicksoftware.com/scheduling-brochure