In order to fix the problem, remove the program from your computer (Control Panel > Uninstall a program), run CCleaner or Glary Utilities and reboot the PC. After that, access the WinPP104's page, click the green Download button, save the file to your computer, and install it following the on-screen instructions. This is an updated version of the program that should solve the issue. If this doesn't help, use the contact information from the official website to get in touch with the support team.
