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The "Use your fingerprint with Windows" link does not work on TrueSuite.

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I downloaded TrueSuite, but when I click on the "Use your fingerprint with Windows" link, Chrome is not loading the page. What can I do?

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answered by (132k points)

Firstly, copy the web address from Chrome, paste it in other web browser and check if it works. If it doesn't, the page may be temporarily down or under maintenance. In this case you will need to wait. However, you can open the help file directly on your computer. Navigate to (C:) > Program Files > AuthenTec TrueSuite > Help > en-US-help folder and open the index.html file.

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