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I can't select "Remove all data" because volume key skips it. What to do?

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I can't select "Remove all data" because volume key skips it. What to do?

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answered by (236k points)

There is no other way around because Volume keys are used to select the options in the Recovery menu. Gently push the volume key until the Wipe Data/Factory Reset is selected then press Power button to confirm and again volume key to navigate to Yes.

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