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Phone locked through a 'password'. How to remove it ?

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My Galaxy S Duos has been locked and I forgot my password. It doesn't ask you for a backup PIN or email reset. What should I do?

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answered by (236k points)

To gain access to your phone, you might need to wipe the data from the recovery menu. Since this matter has been discussed before, you can take a look at the related question to find information how to enter Recovery menu to perform a Factory Reset operation.

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