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Is FileViewPro locking my Kigsoft Writer and Adobe Reader applications?

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asked by about FileViewPro
edited by

I have the FileViewPro software installed. However, right now I have the latest versions of Kigsoft Writer and Adobe Reader. Whenever I try to open a PDF file, I get a message that states: "this application has been locked by another application". So I cannot view any PDF attachments to my mails. Is FileViewPro causing this problem? How can I fix it?

1 Answer

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answered by (80k points)
edited by

The latest version of the program was tested and the behavior that you described wasn't encountered. However, you could experience an Internal error of the application. To fix it, try to change the default program which can open PDF files to Adobe Reader. To do this, right click on a PDF file > Open With > Chose default program > Acrobat Reader. Make sure that the option from the bottom is marked. If this didn't fix your problem, try downloading and installing the latest version of the application. You can do this from the official website.

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