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Why do my emails stay in my outbox on Samsung Galaxy Ace?

0 votes
asked Jan 23, 2014
edited Nov 12, 2014 by Nadia B

When I create an email to send or reply to emails why do they stay in my outbox?

1 Answer

0 votes
answered Oct 30, 2014 by Robert Polubinski (221,940 points)

To overcome this issue, go to Settings > Account. Tap on the account you use to send emails and then activate the SYNC option for email. Switch to the email application and go to Outbox folder. Connect to the Internet and then press the menu button. You will have the possibility to use the Refresh button to force send the emails. Next time you'll send an email, the process should be automatic.

Additionally, go to Settings > Application Manager > All > Gmail/Email > Force Stop and Clear cache.

asked Apr 20, 2016 by abdulgader abuhlega (220 points)
edited Apr 29, 2016 by Daisy Guaty 1
Deleting the email

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