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How do I end subscription for Jacquie Lawson?

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asked by
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How do I end subscription for Jacquie Lawson? I have asked to do this, yet charges continue on my credit card bill. Is it necessary to go to VISA or state attorney?

commented by
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This is too confusing. I want you to credit my VISA card immediately as you have charged me for another year of Jacqui Lawson cards . I notified you last year that I did not wish to continue. I did NOT agree to another year. This is illegal in Canada. Remove the amount. I do not want your cards.

2 Answers

0 votes
answered by (540 points)

Please visit the My Details page to change your Auto-Renew Status on jacquielawson.com.
If you don't see Auto-Renew Status, then your membership will expire on the date listed on the My Details page.

0 votes
answered by (264k points)
edited by

The first thing to do is to use the Albert E's guidance to cancel the renewal. You need to log-in on the My Details page, then scroll down. If by any means this procedure doesn't stop the charges from your credit card, then I recommend contacting the bank insurer of your credit card/account. They will block the payments automatically. Secondly, get in touch with the developers of the website and inform them you want to cancel the membership status and the automated charges.

Contact email: help@jacquielawson.com

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