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I receive the following 80 - 20 Error: "The ID specified is not valid".

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I have 80 - 20 installed. When I go to open a specific Word document an error appears stating: The ID specified is not valid. I have tried to release the document to see if that will work, however another error appears stating that the document is not open. Another user, on a different computer, also tried to open the document and received the same error message.

Is there any way for me to open this document?

1 Answer

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answered by (194k points)

When you use the application, you have the possibility to log-in. This means that the document you are trying to open does not correspond to the document's security attributes. In this case, you will have trouble opening it. Try to log-in with the ID which created the document, then you'll be able to open it.

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