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How to use SimplePass on a HP Pavilion DV6 otebook PC?

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asked by (120 points) about HP SimplePass
edited by

I upgraded my Windows 7 to Windows 8 Pro and now HP SimplePass fingerprint reader is not working. How to fix this problem?

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answered by (309k points)

You need to identify your laptop model and use it on the HP Support website. Input the exact model (remove the battery to find the exact model) then select Windows 8 as operating system and you will have the possibility to download an updated HP SimplePass application you can use in Windows 8.

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