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I had a sheet of paper stuck in my MG5350 printer and after I forcibly removed it, the printer still shows that a problem exists.

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asked by (120 points) about Canon Solution Menu EX
edited by

I had a sheet of paper stuck in my MG5350 printer. I forcibly removed it, but the printer still shows that a problem exists. It says to turn off and on but it doesn't work. Can you help me?

1 Answer

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answered by (80k points)

This is a fairly common issue encountered on printers. However, you should have searched for a guide to help you properly remove the stuck paper. You can visit the following official troubleshooting website in order to find more about this matter.

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