The latest version of the application was tested and the error that you mentioned wasn't encountered. This might be happening due to an internal error of the application. To fix this, try uninstalling the application by using the Uninstaller from Control Panel and then installing it again. It is advised to keep your application up-to-date to avoid errors like the one you encounter. A download link for the latest version can be obtained by visiting the Software Informer application's page.